IT Services

Hardware Support & Lifecycle Management

Get ongoing visibility and expert guidance to make the right technology decisions for your hardware and IT equipment
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OF SERVER HARDWARE IN ON-PREM DATA CENTERS IS MORE THAN 3 YEARS OLD ON AVERAGE

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OF ORGANIZATIONS HAVE EXPERIENCED AT LEAST ONE DATA BREACH DUE TO A HARDWARE SECURITY VULNERABILITY

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OF ORGANIZATIONS ARE OUT OF COMPLIANCE WITH THEIR SOFTWARE LICENSE AGREEMENTS

Sources: Dell; World Economic Forum

“No matter how complex your IT environment is, we help you evaluate your business needs to recommend, procure, and install the right solutions according to your specific requirements.”

Challenges with Hardware Lifecycle Management

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Obsolescence

Hardware can quickly become obsolete, requiring regular upgrades and replacement to ensure compatibility with new software and technology.

Limited Resources

Hardware lifecycle management can be resource-intensive, requiring time and attention that may be limited for smaller businesses or those without dedicated IT staff.

Compatibility Issues

Managing the hardware lifecycle may require specialized hardware that is not compatible with a business’s existing IT infrastructure, creating compatibility issues that must be addressed.

Downtime

Hardware upgrades and replacements can result in downtime, which can impact productivity and result in lost revenue for businesses.

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IT Security

WHAT WE DELIVER

Hardware Support & Lifecycle Management

Technology Recommendations

Based on our knowledge of your IT environment and needs, we recommend best fit hardware solutions with a focus on the most recent, reliable, and trusted products.

Hardware Procurement

We help you procure hardware from reliable vendors at competitive prices, based on your business’s specific needs and requirements.

Upgrades & Replacements

We manage the upgrading and replacement of hardware assets as they become outdated or fail to meet the needs of your business.

Installation & Configuration

We ensure that hardware assets are properly installed and integrated into your business’s IT infrastructure.

Decommissioning/Disposal

We properly decommission and dispose of hardware assets at the end of their lifecycle in accordance with environmental regulations.

BENEFITS TO YOUR BUSINESS

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Reduced Costs

Avoid unnecessary expenses associated with purchasing, maintaining, and replacing hardware

Better Value

Ensure competitive pricing and a reliable supply of hardware assets.

Increased Productivity

Avoid downtime and ensure that employees have access to the tools they need to do their jobs.

Sustainable Practices

Dispose of hardware responsibly to minimize environmental impacts.

Reduced IT Workload

Free up your internal IT resources to focus on other business priorities.

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Why Concertium?

From consulting and management to implementation and execution, we orchestrate the expertise, technology, and services to deliver a solution for your unique business needs.
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| EXPERIENCE & EXPERTISE

We have nearly 30 years of experience in managing and protecting technology infrastructures, allowing a more comprehensive approach to meeting your business, compliance, and cybersecurity needs.

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| INNOVATIVE SOLUTIONS

We offer advanced capabilities curated by our forward-thinking engineers and innovative partnerships to drive industry-leading technology.

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| END-TO-END CAPABILITY

Unlike many providers, we have professional expertise and services from strategy to setting up the appropriate infrastructure, security controls, and ongoing security and IT management.

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| HANDS-ON PARTNERSHIP

We take a hands-on, collaborative approach to identify solutions and potential new areas of improvement that align with your company’s vision.

FAQ

Hardware Support & Lifecycle Management
What is Hardware Support and Lifecycle Management?

Hardware Support and Lifecycle Management involves overseeing, maintaining, and strategically planning an organization’s hardware infrastructure throughout its lifecycle. It includes support services, upgrades, maintenance, and the end-to-end management of hardware assets. 

What services are typically included in Hardware Support and Lifecycle Management?

Common services encompass: 

  • Hardware procurement and deployment 
  • Ongoing maintenance, repairs, and upgrades 
  • Asset tracking, inventory management, and disposal 
  • End-of-life planning and disposal or recycling of hardware 
Why is Hardware Support and Lifecycle Management important for organizations?

It is essential because: 

  • It ensures optimal performance and reliability of hardware systems 
  • Helps in cost-effective planning for hardware upgrades and replacements 
  • Ensures compliance with environmental regulations for hardware disposal 
  • Maximizes the lifespan and efficiency of hardware assets, reducing downtime 
What are the stages of the hardware lifecycle?

The hardware lifecycle stages typically include: 

  • Planning and acquisition 
  • Deployment and installation 
  • Maintenance and support 
  • Upgrades or enhancements 
  • End-of-life and disposal 
What are the best practices for effective Hardware Support and Lifecycle Management?

Best practices involve: 

  • Regular maintenance and updates to prolong hardware life 
  • Keeping accurate hardware inventory and asset tracking records 
  • Having a clear hardware refresh cycle aligned with technology advancements 
  • Documenting hardware configurations and specifications 
  • Implementing environmentally friendly disposal practices in compliance with regulations 
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