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Just a few years ago, ransomware attacks cost their victims a total of $209 million in just the first 3 months of 2016 (according to FBI statistics). An incredible number considering the total was $24 million in all of 2015 and predicted to exceed $11.5 billion in 2019. A staggering cost to companies.

At Concertium, we were recently asked to support a mid-sized company, who was brought down by a Cryptolocker attack for a week without proper backup or security, costing the company hundreds of thousands in lost revenue.

Most small-medium businesses (SMB’s) do not take backup seriously enough and they use outdated solutions that don’t have upgraded functionality which are often very time-consuming to manage. This is why managed service providers (MSP’s) need to continually quantify the importance of this critical need and a strategy moving forward to protect their customers’ data.

Step one is to put a backup solution in place that offers snapshots of client data which allows them to restore a copy of data from hard drives and operating systems prior to infection.

The other side of this is educating SMB clients that they need to increase their IT security to protect their business from cyberattacks and the security vulnerabilities they will continue to face. According to a recent study by Continuum, 74% of MSP’s have suffered an attack and 83% of their SMB customers have also suffered one as well.

We need to prevent, detect, and respond to threats in real-time. Compromising customers’ data is not an option. This is why Concertium has partnered with Digital Hands and is utilizing the CyGuard solution platforms and SOC. This enhanced security provides advanced protection at the network firewall and endpoints.