Supporting POS Systems for Retail and Restaurants

Every small business (SMB) retailer, restaurant, café, and food truck needs a Point-of-Sale (POS) system. But what does a POS system do? The best POS systems fore retail and restaurants combine payment processing, inventory and customer management, payroll and accounting, and other services into a powerful hardware and software package.

There are many choices for POS systems for retail and restaurants

If you have done any online searches for POS systems to purchase and install, you’ve likely discovered that there is a staggering selection of POS system software to choose from. The best POS systems for small businesses should be an all-in-one system for taking payments anywhere.  You need features that include credit card readers and a point-of-sale mobile app which works with most Android and Apple devices. You want a POS that can create customized receipts to send via email or print from a receipt printer. In addition, you may want to keep open tabs, split checks, and manage your inventory in real time, all of which are available with many of the most popular point-of-sale software.

The most common POS systems today include Square, Lightspeed, Clover, Revel, EPOS, and Toast. Regardless of which hardware and software package you purchase, you will need assistance with installation, maintenance, and support.  A managed service provider (MSP) like Concertium can assist with any and all of your set-up and POS management needs.

An MSP with significant POS experience

With a team of technicians across the company, Concertium has decades of experience with POS systems.  We have worked with a variety of hardware and software set-ups for customers that are small businesses like community golf courses to clients who are national retailers like Waffle House:

Our POS process experience includes the following:

  • Identification and purchase of POS hardware and software
  • Installation of hardware and software
  • Integration of cash drawers, receipt printers, card swipes
  • ISP set-up for multi-location restaurant networks
  • Developed automated re-imaging process to make new deploys and replacements seamless
  • Routine maintenance
  • Training and support

Our technology and systems experience spans both legacy and modern vendors:

  • ELO POS terminals
  • GEAC POS software
  • RS232 technology
  • Lightspeed POS
  • Aloha POS
  • Microsoft Dynamics POS
  • Jonas POS
  • Petroleum POS (Verifone)
  • Topaz
  • Ruby & Ruby2
  • Variety of kiosk menu systems (such as the ones in Wawa convenience stores)

Concertium can provide a free IT assessment of your POS system

We can manage your technology infrastructure, including any POS system, from soup to nuts.  We have experience with POS systems within our software developers, L2 engineers, and help desk support.

If you would like to hear more about how Concertium can support your POS, let’s schedule a free IT assessment call with our CEO and CTO to learn more about your business and current technology needs.