Supporting nursing homes and ALF

Since 1997, Concertium has been providing Managed IT services to nursing homes and ALF through Florida. As a result, we are regularly listed as a Top 10 Managed Service Provider (MSP) in the annual survey by the Tampa Bay Business Journal.  We have an extensive background installing, servicing, and supporting nursing homes and ALF with flexible hosting, managed services and cloud software that evolve based on industry demand. With a local presence in Tampa, and a customer software development arm in India, we entail 75 employees and 50+ healthcare/IT partnerships, and our technology-driven solutions are the most strategic and affordable choice for any acute or post-acute care provider in West Central Florida.

 

Senior Housing comprises both Skilled Nursing and Assisted Living

Senior housing is housing that is suitable for the needs of an aging population. It ranges from independent living to 24-hour care. In senior housing there is an emphasis on safety, accessibility, adaptability, and longevity that many conventional housing options may lack.

Assisted living facilities (ALF) are a housing option for seniors who cannot live independently and need help with medications and activities of daily living, such as bathing, grooming, eating, dressing and going to the bathroom.

Independent living facilities (ILF) are for retirement-age persons who have the ability to live independently, but desire companionship and social opportunities with others of a similar age. Typically, independent living offers specific services, amenities and programs that cater to senior adults and promote active, healthy lifestyles for their retirement years.

Memory care (MC) assisted living provides specialized services and engagement activities for loved ones living with Alzheimer’s disease and other forms of dementia. Therefore, staff members are specifically trained in caring for those with memory impairment.

Nursing care properties—also called skilled nursing properties, skilled nursing facilities, or SNFs rely on government reimbursement—Medicaid and Medicare—for over two-thirds of their revenue. However, other types of senior housing are predominately private pay. Nursing care properties house two types of residents/patients: one for long-stay custodial care and the other for short-stay post-acute care. Notably, Medicaid is the largest single payor of patients’ long-term care. In addition, Medicare is the largest single payor for the care of short-stay post-acute patients.

 

An MSP supporting nursing homes and ALF

With a team of technicians spanning the globe, Concertium has decades of experience with senior housing facilities.  Moreover, we have worked with a variety of hardware and software set-ups for customers that are nursing care and assisted living properties:

Our senior care process experience includes the following:

  • Email / Office 365 set-up and domain maintenance
  • 24/7 Help desk phone and email support
  • On-site triage
  • Installation of software
  • Hosting of applications and software
  • Custom development and enhancement projects
  • Routine maintenance
  • Wiring of LAN and wireless router set-up
  • Security and encryption of devices and applications
  • Training and support

Our experience in senior care spans Florida, the South, and the Midwest:

  • Assisted Living Facility (ALF) in Minnesota
  • Rehabilitation Services in Texas
  • Senior Care Facility in Wisconsin
  • Skilled Nursing Chain in Tennessee

Let’s Schedule a Free IT Assessment

Concertium can manage your technology infrastructure, including data, devices, and people, from soup to nuts.  We have a dedicated, global team of software developers, L1, L2, and L3 engineers, and help desk support. Would like to hear more about how Concertium is supporting nursing homes and ALF? Let’s schedule a free IT assessment call with our CEO and CTO to learn more about your business and current technology needs.