The senior living industry and long term care providers face a host of challenges. These include:
1) Occupancy / Census
2) Staffing and Labor Issues
3) Outdated Systems and Infrastructure
4) Wiring Wi-Fi and Providing Reliable Internet Access
5) Data and Analytics Reporting
Within senior living and long-term care communities, operators are focused on delivering excellent care. Administrators are dedicated to helping residents achieve better health by offering an ideal combination of clinical and therapeutic outcomes and personal wellness goals. Technology should enable this mission, not become an impediment to achieving proper care. Solving technology challenges oftentimes requires a partner who understands the unique needs of senior housing. Concertium has been supporting long term care providers with affordable IT solutions for year. Our mission is to enhance the lives of those we serve and we do this by providing outstanding service that heightens patient and resident satisfaction.
Senior Housing comprises both Skilled Nursing and Assisted Living
Senior housing is housing that is suitable for the needs of an aging population. It ranges from independent living to 24-hour care. In senior housing there is an emphasis on safety, accessibility, adaptability, and longevity that many conventional housing options may lack.
Assisted living facilities (ALF) are a housing option for seniors who cannot live independently and need help with medications and activities of daily living, such as bathing, grooming, eating, dressing and going to the bathroom.
Independent living facilities (ILF) are for retirement-age persons who have the ability to live independently, but desire companionship and social opportunities with others of a similar age. Independent living offers specific services, amenities and programs that cater to senior adults and promote active, healthy lifestyles for their retirement years.
Memory care (MC) assisted living provides specialized services and engagement activities for loved ones living with Alzheimer’s disease and other forms of dementia. Staff members are specifically trained in caring for those with memory impairment.
Nursing care properties—also called skilled nursing properties, skilled nursing facilities, or SNFs rely on government reimbursement—Medicaid and Medicare—for over two-thirds of their revenue, while other types of senior housing are predominately private pay. Nursing care properties house two types of residents/patients: one for long-stay custodial care and the other for short-stay post-acute care. Medicaid is the largest single payor of patients’ long-term care while Medicare is the largest single payor for the care of short-stay post-acute patients.
An MSP with significant experience supporting long term care facilities
With a team of technicians spanning the globe, Concertium has decades of experience with senior housing facilities. We have worked with a variety of hardware and software set-ups for customers that are nursing care and assisted living properties:
Our senior care process experience includes the following:
- Email / Office 365 set-up and domain maintenance
- 24/7 Help desk phone and email support
- On-site triage
- Installation of software
- Hosting of applications and software
- Custom development and enhancement projects
- Routine maintenance
- Wiring of LAN and wireless router set-up
- Security and encryption of devices and applications
- Training and support
Our experience in senior care spans Florida, the South, and the Midwest:
- Assisted Living Facility (ALF) in Minnesota
- Rehabilitation Services in Texas
- Senior Care Facility in Wisconsin
- Skilled Nursing Chain in Tennessee
Concertium can provide an IT assessment of your senior housing
Since 1997, Concertium has been providing Managed IT services to senior housing and skilled nursing facilities throughout the United States. We are regularly listed as a Top 10 Managed Service Provider (MSP) in the annual survey by the Tampa Bay Business Journal. We have an extensive background installing, servicing, and supporting long-term care providers with flexible hosting, managed services and cloud software that evolve based on industry demand. With a local presence in Tampa, and a customer software development arm in India, we entail 75 employees and 50+ healthcare/IT partnerships, and our technology-driven solutions are the most strategic and affordable choice for any acute or post-acute care provider in Florida or around the USA.
We can manage your technology infrastructure, including data, devices, and people, from soup to nuts. We have a dedicated, global team of software developers, L2 engineers, and help desk support. If you would like to hear more about how Concertium can support your care facility, contact us today.