IT Services for Retail Company

Retail Industry Profile

The retail industry faces a host of challenges.  These include:

1) Re-inventory the in-store shopping experience

2) Security and compliance

3) Cloud migration

4) Greater demand for omnichannel e-commerce

5) Optimizing the supply chain

6) Maintaining visibility

Retail managers must embrace digital workspace solutions. Retailers need to give employees secure, reliable access to the applications they need.  Technology upgrades are critical to serve customers across channels and deliver a consistent experience that exceeds their expectations. Utilizing a Managed Services Provider (MSP) can help them leverage solutions designed to help them manage the actions they will need to take to manage employees and service customers in their stores.

IT Services for Retail Industry

Manage IT

Manage IT

ITIL-based service desk

24×7 monitoring in Tampa, Florida

Network Operations Center (NOC)

Cloud migration and hosting

Backup & disaster recovery solutions

Secure IT

Monitoring, protection & remediation

Cyber security policy review & audit

Security Operation Center (SOC)

Multi-factor authentication set-up

Phishing email ransomware prevention

Transform IT

Transform IT

Free analysis and assessment

Digital transformation planning

IT roadmap consulting

Virtual CIO (vCIO) services

Custom software development

Retail Industry Case Study

The most important retail company supported by Concertium is headquartered in Tampa, Florida.  They are a family owned and operated consumer electronics distributor servicing independent dealers in the Southern United States for over 55 years.  The company has grown to 6 locations servicing Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee, and Texas. This wholesaler focuses on delivering consumer electronics products that enhance the customer experience. Their products include satelline TV, VOIP, surveillance, and security gear.

Download our Retail Industry Case Study

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