Retail industry profile
The retail industry faces a host of challenges. These include:
- Re-inventory the in-store shopping experience
- Security and compliance
- Cloud migration
- Greater demand for omnichannel e-commerce
- Optimizing the supply chain
- Maintaining visibility
Retail managers must embrace digital workspace solutions. Retailers need to give employees secure, reliable access to the applications they need. Technology upgrades are critical to serve customers across channels and deliver a consistent experience that exceeds their expectations. Utilizing a Managed Services Provider (MSP) can help them leverage solutions designed to help them manage the actions they will need to take to manage employees and service customers in their stores.
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Retail industry case study
The most important retail company supported by Concertium is headquartered in Tampa, Florida. They are a family owned and operated consumer electronics distributor servicing independent dealers in the Southern United States for over 55 years. The company has grown to 6 locations servicing Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee, and Texas. This wholesaler focuses on delivering consumer electronics products that enhance the customer experience. Their products include satelline TV, VOIP, surveillance, and security gear.